اع
احمدسمير عبدالعاطي
Quality Controller at Company Sumotomo
EgyptWork Experience
Company Sumotomo
Oct 2021 - Present -3 yrs, 2 months
Egypt
- Job Details:Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns. Reduced manufacturing defects through thorough inspections and proactive identification of potential issues. Improved quality processes for increased efficiency and effectiveness developed and implemented quality assurance improvements.
Quality and Marketing Department
The Resala Charity
Oct 2018 - Sep 2021 -2 yrs, 11 months
Egypt
- Job Details:Conducted market research studies to gather essential information on consumer preferences, behavior patterns, and industry trends. Contributed to the planning and execution of company-wide events, fostering a positive corporate culture and enhancing employee morale.
Administrative Work such as Patient Relations
Alamal Hospital
Aug 2016 - Sep 2018 -2 yrs, 1 month
Egypt
- Job Details:Utilized data-driven approaches to track progress towards organizational goals related to patient satisfaction metrics. Ensured compliance with relevant laws, regulations, and industry best practices related to privacy protection and ethical treatment of patients. Maintained comprehensive documentation of all patient interactions and resolved cases for future reference and analysis. Served as a liaison between medical professionals and patients, fostering trust and open communication channels.
Nahdet Misr Publishing Company
Jul 2015 - Jul 2016 -1 yr
Egypt
- Job Details:Developed customized solutions for clients' unique needs, resulting in improved satisfaction and loyalty. Responded to customers' complaints regarding service and product quality to solve issues. Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities. Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Education
Bachelor's Degree in Law
Cairo University (CU)Jan 2011 14 yr 8 Months