اح

احمد مهاب حبيب

Ticketing Officer at Egyptair

Ain Shams, Cairo, Egypt

Egyptair

Jun 2024 - Present -1 yr, 3 months

Job Details:• Responding to customer inquiries in a timely and efficient manner. • Explaining the various flight options available and helping customers make informed decisions. • Making, changing and cancelling flight reservations. • Keeping customers informed of any changes to their reservation. • Ensuring all customer information is accurately entered into the airline reservation system. • Managing customer payments and providing accurate billing information. • Providing excellent customer service at all times

Tiger aviation services

Jan 2020 - Jan 2022 -2 yrs

Egypt , Cairo

Job Details:· greeting passengers and checking their tickets and passports against the passenger list using computerised systems · asking security questions, allocating seats and giving out boarding cards and luggage labels · weighing luggage and charging the passenger extra if the luggage is overweight · directing passengers through security and departures . giving flight information and directing passengers to departure gates