Rahma Omar Mansour

Tele sales AgentFull Time

• Job Details:Contacting potential or existing customers to inform them service using script. Answering questions about the company Asking questions to understand customer requirements. Enter and update customer information in the database.

Call Center SupervisorFull Time

• Job Details:-organizing work flow and ensuring that employees understand their duties or delegated tasks. - monitoring employee productivity and providing constructive feed back and coaching. - setting goals performance and deadline s. - train new employees. - monitoring staff performance and preparing reports. - receiving complaints and resolveing problems.

Sales RepresentativePart Time

• Job Details:- direct interaction with customers throughout all phases of the sale's process . - building rapport with customers. - identifying customer's needs . - Answering every question about the product . - Price and terms negotiation and preparing sales agreements . - following up with customers . - collaboration with colleagues .