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احمد حافظ محمد

IT Help Desk Technician

Giza, Egypt

Work Experience

  • IT Help Desk Technician

    idp

    Jan 2022 - Jan 2023 -1 yr

    Egypt

    • Job Details:Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problem-solving. Provided basic end-user troubleshooting and desktop support. Provided on-call support for critical issues related to [software].

    • Skills

    • Time Management
    • A+
    • N+
    • Hardware Repair
    • Server Troubleshooting
    • teamwork and cooperation
    • Network support
    • Problem-Solving
    • CCNA R & S
    • Cisco CCNP

    Languages

    • Arabic

      Fluent

    • English

      Beginner
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