نورهان السالم

Operation Agent (Customer Service Specialist)

• Job Details:Follow up with customers after completing sales contracts. Address customer issues and follow up on company projects to resolve them. Review customer financial status, monitor and review installment schedules and verify payments. Determine customer legal status. Send an email report after identifying the type of problem to the relevant departments for follow-up and resolution. Perform all after-sales work. Prepare procedures for receiving sold units, deliver receipts, review and deliver checks, and prepare contract appendices and deferral requests, dealing with customers using CRM.

Business Development Manager

• Job Details:Chasing accounts from different sectors, studying the weaknesses and deficiencies from the marketing side, then presenting the company’s services and specifying the presentation of the client’s needs without direct pressure to reach a desire for what the company offers to achieve his goals, recording all steps on the CRM for follow-up.

Leasing Manager & Franchise Consultant

• Job Details:Offering to rent commercial units to brands in various sectors after studying their requirements. Reaching investors interested in investing in commercial units or franchising.