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احمد اسماعيل المشتولي

It Help Desk Specialist at Diec

khanka, Qalubia, Egypt

Work Experience

  • It Help Desk SpecialistFull Time

    Diec

    Jun 2022 - Present -3 yrs, 2 months

    • Job Details:• Create and manage Share File Server V2012. . Responsible for making fingerprints for employees and workers • Configure Access point POE (ALTAI-Cisco) - Configure Finger-Face print. • Follow up the efficiency of the work of computers, information network and printing devices, and verify their suitability for all requirements. • Follow-up to repair faults as soon as possible and work to reduce faults to a minimum. • Install and configure software and hardware (printers, network cards, and other various devices) • System monitoring and network performance monitoring. • Troubleshooting and data recovery work. • Follow up on maintenance and performance improvement activities (such as preparing backups). • Maintaining licenses, reviewing their validity and following up on their renewal

  • IT at JOBMASTERFull Time

    JOBMASTER hr

    Jan 2019 - Jan 2022 -3 yrs

    Egypt , Cairo

    • Job Details:شركه محترمه ولها سمعه طيبه

  • IT Etisal InternationalFull Time

    IT Etisalat

    Jan 2017 - Jan 2018 -1 yr

    Egypt , Cairo

    • Job Details:دعم فني

  • مدخل بياناتFull Time

    التيسير ميد

    Jun 2011 - Feb 2017 -5 yrs, 8 months

    Egypt , Qalubia

    • Job Details:شركه تعمل بالخيط الجراحيه

    • Education

    • بكالريوس in الحاسب الالي

      فيوتشر اكاديمي

      Jan 2005 - Jan 2009 - 4 yr

    Achievements

    العمل على تطوير برنامج ال gs1 العمل على الحلول والابتكارات في مكان عملي النهوض بالمكان الذي اعمل به وتحسين الوضع الخاص بالعمل Install and configure Windows Server. Describe AD DS. Manage Active Directory objects. Active Directory administration. Implement IPv4. Implement Dynamic Host Configuration Protocol (DHCP). Implement Domain Name System (DNS). Install file services, Group Policy, Remote Access Optimize File Services Implement WDS (windows deployment services) Hardware maintenance Create and manage Share File Server V2012. Control Camera’s in Site (Ronix-Ganz). Configure Access point POE (ALTAI-Cisco) - Configure Finger-Face print. Setup and configure E-Mail & Daily Troubleshooting.

    Skills

    • Information Technology (IT)
    • IT Service Management
    • صيانه ماكينات الطباعه
    • Microsoft Office
    • GS1
    • bartender
    • Colerdrow
    • Data Entry
    • صيانه الكمبيوتر

    Languages

    • English

      Advanced

    Training & Certifications

    • CCNA

      Yat academy·2022

    • سكرتاريه

      وزاره الإنتاج الحربي·2010

    • صيانه المازر بورد من اكاديميه سموحه

      اكاديميه سموحة·2010
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