Department Coordinator

1-Responsible on all documentation & filling in the dept

2-Creating, Updating & follow up: Sales Opportunities, Quotations , Sales Orders , Purchase Orders , Deliveries , Service calls & money collection for all brands responsible in the dept.
3-Reporting.
4-Ensure all company procedures are met and carried out correctly
5-Communication with suppliers & customers.
6-Keep SAP always up to date.
7-deal directly with customers either by telephone, electronically or face to face
8-respond promptly to customer inquiries
9-handle and resolve customer complaints
10-obtain and evaluate all relevant information to handle product and service inquiries
11-provide pricing and delivery information