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Senior IT Specialist "BPO / Outsourcing industry "

Tawzef
Cairo, Egypt
Posted 2 years ago
90Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

 

  • Installing new software and hardware components.
  • Regularly evaluating our IT systems to ensure they meet the necessary demands.
  • Applying network administration tasks.
  • Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
  • Installing, Configuring, and maintaining VOIP servers and equipment.
  • Resolving all issues coworkers have with their IT systems and software.
  • Supporting the day-to-day operations of our computer network.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software. as well as upgrading hardware and systems.
  • Keeping track of technological advancements and trends in IT support.
  • Provide training to new employees and other training sessions as required.
  • Educating coworkers about network security and best practices for computer usage.

Job Requirements

 

  • BSc degree in Information Technology or equivalent.
  • At least 4 years in the Contact center back ground is must 
  • Minimum five years of work experience in an IT role as a full-time job.
  • Experience in Microsoft networks.
  • Experience in VOIP servers and equipment configuration & maintenance.
  • Experience in Cloud Applications is a plus.

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