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Customer Support Advisor *Immediate hiring*

3D Diagnostix
Maadi, Cairo
Posted 11 months ago
121Applicants for10 open positions
  • 98Viewed
  • 2In Consideration
  • 80Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Summary:

  • An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as provide them with standardized and high-quality service in a timely manner

Responsibilities:

  • Answer inbound calls and manage workflow between departments
  • Answer clients' inquiries and help them use the company’s services
  • Make outbound calls with clients to follow up on service delivery
  • Overlook production processes and services provided by the company

Job Conditions:

  • Working location: Maadi
  • Working days: Monday to Friday, Saturdays and Sundays are fixed off days

Job Requirements

Job Requirements:

  • English Fluency is a MUST.
  • Graduates only can apply.
  • Previous experience as a Customer support agent, Call Center agent is a plus.
  • Ability to work in the US Shift (5 pm - 2 am).
  • Customer service skills.

 

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