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Customer Support Executive

GS1 - Heliopolis, Cairo

Customer Support Executive

GS1 - Heliopolis, CairoPosted 2 months ago
67Applicants for1 open position
  • 63Viewed
  • 21In Consideration
  • 42Not Selected

Job Details

Experience Needed:
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Job Description

  • Respond to incoming calls, emails and other message from customers and give them the right answers and directions.
  • Give accurate direction and support to other functions to facilitate successful completion of organization’s targets and performance goals.
  • Identify problems that might arise from operations with the use of ethical procedures and professional judgment.
  • Make use of proven business techniques in the identification of lapses and loopholes in the organization’s customer service department and recommend better strategies that will yield better results.
  • build a strong healthy relationship with clients, convince them of all benefits of doing business with the organization.
  • Complies with the Company rules, regulations, policies regarding security of information, safety, quality standards and business conduct standards.

Job Requirements

  • From 1 to 3 years of experience as Customer Support.
  • Good interpersonal skills.
  • Good Experience of customer relations.
  • Good conflict resolution skills.
  • Multitask and able to work in a team.
  • Good managerial skills.
  • Very good reporting skills.
  • English should be very good.
  • Eager to learn new subjects.
  • Proactive person.

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