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Job Description
- Build and execute social media plans through competitive research, platform determination, benchmarking, and audience identification.
- Create Ads on social media platforms (Facebook, Instagram)
- Set up and optimize company pages within each platform to increase the visibility of the company’s social content.
- Define the most important social media KPIs.
- Stay up to date with the latest social media best practices and technologies.
- Write posts and ensure content are informative and appealing.
- Reply to messages and comments from customers on social media platforms (Facebook, Instagram)
- Manage E-commerce platform (add products, edit stock, edit content, etc.)
- Manage orders on social media and ecommerce platforms.
- Build good written communication skills with customers
- Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
- Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
- Ensuring that payment options and promotional tabs are configured correctly.
- Collaborating with appropriate stakeholders & marketing agencies to ensure the rollout of website changes.
- Inspecting and uploading customers' product reviews.
- Monitoring website traffic and customer reviews to gauge responses to site updates.
- Analyzing sales-related data to predict future sales and concomitant stock requirements.
- Responsible for daily and monthly reports
Job Requirements
- Degree in Information Technology or a relevant Business subject.
- Demonstrable experience as an E-Commerce Associate 2-3
- Knowledgeable about consumer preferences, particularly as these relate to e-commerce.
- Unrivaled organizational, teamwork, and quality assurance skills.
- Phenomenal market research skills.
- Superb data analysis and report writing abilities.
- A stickler for precision, creativity, and excellence.
- Eager about the role of technology in promoting business.
