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Job Description
Manager - Forecast & Performance
Job Description
ROLE PURPOSE:
Support the agenda for Corporate Sales team through clear and sharp analytics providing an outcome that can help to design a set of projects to address Corporate Sales team needs and help in shaping the final Corporate Sales strategy.
KEY ACCOUNTABILITIES:
1 - Service Performance Analysis:
Review and monitor the existing groups performance with breakdown into regional/RM level. Identify loss ratio and service level and breakdown into regional, RM & Group level for clear breakdown of inflation loss tree for groups within scope. Monitor overall LR management program for top groups.
2 - Cost Control:
Convert analysis outcome into appropriate recommendations for cost control. Liaise with regional heads & Unit Managers to agree on the recommendations. Coordinate with PR & Pricing team to convert the recommendations into action plans & projects. Monitor the project deliverables and actions to measure the impact through performance analysis.
3 - Funnel Management:
Analyze the existing funnel and provide value/volume breakdown. Review the market funnel situation to ensure that a comprehensive funnel has been created. Create tools to review the performance of new business team and the approach of clients in the funnel. Manage the updates of the funnel and create quarterly reports about the funnel situation and updates cycle on cycle.
4 - Market Intelligence:
Build new analytical tools for groups (existing & potential) current performance in the market including their revenues, profit margins, news, etc. Generate a quarterly report with the analysis of competitors and performance of their sales, pricing and groups lost. Perform clear loss tree for lost groups with clear reasoning of lost groups. Liaise with marketing department on the lives trend and convert them into input for corporate sales team.
5 - Change Management & Reporting:
Managing programs by proactively monitoring overall progress and ensuring that individual projects and overall sales projects are delivered with quality within time and budget. Assess the influences, interests and attitudes of the key stakeholders and align the communication and engagement plan accordingly. Support the design of sales operations strategy.
Skills
Arabic Speaking is a mandatory Knowledge about Health Insurance operations is a must
Education
MIS, Business Management and any related fields
Job Location Jeddah , Saudi Arabia Job Role Sales Years of Experience Min: 3 Max: 5 Residence Location Jeddah , Saudi Arabia