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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Acknowledging and resolving customer complaints
- Processing orders, forms, applications, and requests
- Follow up with Customers Before, during, and after their trip
- Monitor customer complaints and reach out to provide assistance
Job Requirements
- 2-5 Years of Customer Service experience
- 2 - 5 Years Experience in Travel & Tourism ' Preferred '
- Experience and working knowledge of CRM systems
- Bachelor’s degree
- Must Be From El Mehalla El Kobra
- Excellent problem-solving skills
- Flexibility to work irregular hours, when required
