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Job Description
- Manage and document the technical tickets for the different business applications.
- Provide 1st level of support for different business applications
- application support Specialist will response and troubleshoot and identify potential solutions to the problem
- work with teams from various departments of the business to synchronize the functionality of the organization's operations
Job Requirements
- Experience in Structured Query Language (SQL)
- Knowledge of other programming languages like Java, .Net languages and HTML
- Knowledge of reporting tools - Power BI
Soft Skills
- Verbal and written communication
- Multi-tasking
- Flexible and quick learner
- Ability to diagnose
- Analytical thinking
- Time management
Educational Requirements
- Bachelor’s degree in computer Science
- English communications skills
- Insurance Background is preferred
Experience Requirements
- At least 2-3 years in similar position
- Experience in ERP systems
