Academic Supervisor at Nasr City...

Hi-Q Academy -
Nasr City, Cairo

Academic Supervisor at Nasr City Branch

Hi-Q Academy -
Nasr City, Cairoposted 7 hours ago

1 open position

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Conduct teacher interviews, organize demo sessions, and share feedback with HR for appropriate actions.
Provide comprehensive training for new teachers on academy processes, supported with detailed guidelines (PDF/handbook), and secure teacher acknowledgment of the rules.
Ensure accurate student placement through proper placement tests, as misplacements can critically affect class outcomes.
Organize orientation sessions for parents of new students or those transferring between groups, until a permanent orientation video is available.
Monitor teachers’ performance through scheduled class visits and feedback, ensuring alignment with HiQ Academy’s core teaching strategy: EDUTAINMENT (educating children through entertainment).
Conduct class visits as assigned in the system according to administrative decisions for each category.
Evaluate student engagement and interaction during class visits and report findings.
Handle and resolve complaints from parents or students in a professional manner, ensuring timely solutions and maintaining customer satisfaction.
Ensure consistent and effective performance across all academic operations, maintaining quality standards and smooth workflows.

Minimum of 3 years of proven experience in a similar academic or educational supervisory role.
Strong background in teacher management, training, and performance evaluation.
Excellent communication and problem-solving skills, with the ability to handle complaints effectively and maintain customer satisfaction.
Ability to organize, prioritize, and ensure smooth operations under pressure while maintaining high quality standards.
Proficiency in using digital tools (e.g., Google Workspace, CRM, or LMS platforms) to manage academic and administrative processes.