Job Details
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Job Description
We are looking for a highly motivated individual to become out next team member joining our organization. You will be part of a highly engaged agile team with the opportunity to take part in multiple initiatives and grow personally and professionally.
1) General:
- Full order to cash management for multiple Markets in the Middle East Region
- Maintain forecasting system data integrity and drive accuracy in 18 month rolling forecast through S&OP process
- Ensure availability of goods at any time and secure delivery of goods efficiently in line with internal and export control policies to guarantee customer satisfaction
- Generation of all sales documentation as well as shipping documentation according to internal and country specific regulations
- Product complaint management till resolution with concerned stakeholders
- Support sales with profitability exercises, supply feasibility and incoterm/payment method utilization in deal creation stage
- Planning and coordination of shipments together with the corporate supply chain and logistics department
- Implement most efficient and effective shipment documentary flows to ensure customer importation and cost reduction
- Ensure smooth supply of any commodities in close coordination with demand/Supply corporate functions
- Complaint management and solution-orientated trouble shooting in regards of product shortages, wrong deliveries, damage of goods, replacement deliveries according to company’s policies and procedures
- Cash-Care-Management and monitoring of receivables and credit limit exposure
- Process and monitor bundle deals and respective deliveries in line with appropriate accounting standards
- Manage LC submissions from LC draft analysis, advising, through till payment
- Provide key inputs into the yearly sales budgeting process, yearly provision exercise and cost center budgeting/control
Timely tracking of commissions and fees and processing of subsequent payment orders
2) Individual:
- Follow-up of customer inquiries and drive cross departmental co-ordination to ensure fulfilment
- Ensure correct SAP SD business process are utilised depending on deal configuration and Third Party constellation
- Responsible contact person for global supply chain department, central warehouse, third party suppliers and forwarders
- Provide invoicing projections with upside/downsides into monthly regional target review exercises
- Support sales in tender processes and country individual projects
- Follow-up and process product recalls and complaints
- Ensure proper price, cost, delivery and process documentation until goods are finally in customers warehouses
- Secure the preparation of all necessary import/export documents and control adherence
- Preparation of credit and debit notes in close collaboration with Corporate and/or Senior Sales Management
- Co-ordinate correct customizing of business templates within SAP ERP system together with Business process management to fit our regional needs
3) Technical:
Proficiency in SAP ERP
Job Requirements
- BA or BS in a related technical or business field
- College degree preferred or equivalent combination of education and experience required
- Minimum of 3 - 5 years’ experience in a procurement role, preferably in Pharma or Med tech or related health care environment.
- Excellent communication and computer skills
- Excellent organizational skills
- Excellent communication skills
- Ability to multi-task simultaneously is desirable
- Responsibility and accountability for duties and assignments
- Fluent in English
- Microsoft Excel proficiency is essential
- SAP or Oracle experience essential
- Strong time management skills with the ability to set priorities appropriately and cope with changed/conflicting requirements
- A client-focused, patient centric approach with a genuine interest in their needs
- The ability to respond to a changing and demanding environment
