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Job Description
- Provide technical support for all Fawry products in both staging and production environments.
- Provide operations support coverage, work with incident management and other support teams to address tickets/issues on time.
- Provide assistance to internal teams for banking products and E-wallets.
Job Requirements
- Preferably males
- Excellent knowledge of DBMS is a must.
- Excellent knowledge of XML and web services is a must.
- Experience & understanding of Web and Mobile applications development.
- Demonstrated Knowledge of SOAP-UI.
- Familiar with Testing and UATing.
- Excellent knowledge and demonstrated troubleshooting skills
- Has experience engaging in discussions about technical subjects and confidently delivering technical presentations to a wide array of audiences with both technical and non-technical backgrounds.
- Proven experience working in a high-pressure environment with multiple tasks, changing priorities, and changing resources.
- Experience working autonomously and prioritizing multiple competing priorities.
- Excellent communication skills in English & Arabic.
Preferred Technical background
- Banking Operations
- Applications Support.
- Financial Services.
- Online Transacting.
- Mobile Payments
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