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Job Description
- Meeting with sales managers to discuss telesales strategies.
- Training junior telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly targets.
- Maintaining clients’ relationships.
- Handling escalated clients’ complaints.
- Compiling and presenting reports.
Job Requirements
- Bachelor’s degree in marketing, business management or similar field.
- Previous experience working as a telesales supervisor.
- Experience in telesales preferred.
- Strong managerial and sales skills.
- Ability to multitask.
- Good verbal and written communication skills in English and Arabic.
- Ability to work well under pressure.
- Ability to write and present reports.
- Strong organizational skills
