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Job Description
- Maintain in-depth product knowledge to provide customers with accurate information.
- Identify new sales opportunities and maintain existing customer relationships.
- Contact new customers and make pitches outlining the benefits of products/services.
- Answer customers' questions and responses within guidelines.
- Work on provided data in order to achieve monthly targets.
- Follow up with the customers regarding required documents, product/service descriptions … etc.
- Manage clients’ accounts and make sure to meet their needs and increase their portfolios.
- Track all sales activities on the company CRM system including accounts data updates.
- Develop strong, ongoing relationships with prospects and customers.
- Follow company policies and procedures.
- Update customer information in databases
- Go the “extra mile” to meet targets
Job Requirements
- Proven experience as sales advisor or other customer service/sales role in the following fields (Business operations in a similar student support role - Selling role in abroad market - Housing, Google AdWords, US & UK accounts are preferred )
- Bachelor's degree.
- English Level: B1 – Excellent.
- Experience in handling English Customers
- working knowledge of computer systems and databases
- Able to balance a customer-oriented and a results-driven approach.
- Patient and comfortable dealing with complaints
- Professionalism and outgoing personality
- Excellent communication and interpersonal skills
- Outstanding organizational and multi-tasking abilities
