Telesales Agent English B2 ( Fix...

Etisalat Egypt -
Maadi, Cairo

Telesales Agent English B2 ( Fixed Morning shift)

Etisalat Egypt -
Maadi, Cairoposted 8 days ago

9Applicants for1 open position

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Conduct outbound calls to prospective and existing customers to promote Etisalat Egypt’s products and services.
Clearly communicate product features, benefits, and promotions in fluent English to ensure customer understanding.
Identify customer needs and recommend appropriate solutions to drive sales and enhance customer satisfaction.
Achieve and exceed daily, weekly, and monthly sales targets as set by the management.
Maintain accurate records of customer interactions, sales activities, and follow-up actions in the CRM system.
Handle customer objections professionally and resolve queries to ensure a positive customer experience.
Collaborate with team members and supervisors to share best practices and optimize sales strategies.
Stay updated on the latest product offerings, pricing, and industry trends to provide accurate information.
Participate in regular training sessions and team meetings to enhance product knowledge and sales skills.
Adhere to company policies, compliance standards, and ethical sales practices at all times.

Fluent English communication skills (B2 level or higher) with clear pronunciation
Ability to work a fixed morning shift in an onsite office environment.
Strong persuasive and negotiation abilities to convert leads into sales.
Excellent listening skills and the ability to understand customer needs.
Goal-oriented mindset with a proven track record of meeting or exceeding targets.
Proficient in
using computers, CRM systems, and office productivity tools.
Ability to handle rejection and remain motivated in a fast-paced sales environment.
Strong organizational and time management skills.
Positive attitude, resilience, and a commitment to delivering exceptional customer service.