HW & SW Technical Specialist - Apple Mac - KSA

PC Doctor Al Rass ,Saudi Arabia

Applicants for
1 open position
In Consideration
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Install, test and configure Apple-MAC workstations/laptops, iOS software/applications and integration with Microsoft Active Directory
  • Diagnose and troubleshoot Apple- MAC software, hardware and networking problems/issues and provide assistance to Apple-MAC Company users
  • Configuration, testing and security best-practices to ensure the protection and security of the Apple-MAC workstations/laptops
  • Ensuring security and upgrades are applied to desktops and laptops and kept up to date
  • Managing multiple cases at one time, testing and evaluating new technology
  • Follow-up with service requests received on the Company Help desk ticketing system and solve them 
Job Requirements
  • Education: Bachelor degree in computer science
  • Experience: 3-5 years
  • Proficiency in Windows/Mac OS.
  • Basic networking knowledge – Preferred to have CCNA certification
  • Experience with remote desktop applications and help desk software.
  • Attention to details and good problem-solving skills.
  • Good written and verbal communication
  • Excellent interpersonal skills, excellent communication skills, listening and questioning skills, combined with the ability to interact Confidently with clients (Employees) to establish what the problem is and explain the solution
About this Company

PCD is driven through passion for advanced computing and technology
and offers its loyal clients a comprehensive selection of the latest consumer electronics, entertainment, smart home and gaming products

See all Careers and Jobs at PC Doctor
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