Job Overview:

Your role as a Credit Support Officer is to review and provide confirmation of documentation to support customer loan applications. This includes the review of information to ensure it correctly identifies the customer is correct and is within the standards required.

Main Duties:

• Review loan applications and verify completeness of required documents.
• Coordinate with applicants to collect any missing information.
• Maintain accurate records of application status.
• Interact with customers to guide them through the loan application process.
• Explain application procedures, document requirements, and data submission.
• Demonstrate the loan application software to customers.
• Provide exceptional customer service with a polite and helpful demeanor.

About CXDA:

SME finance is one of those areas that typically struggle to access funds necessary to enable future growth. CXDA is building next gen liquidity markets for SME finance by directly targeting and resolving these challenges. 

CXDA bridges the gap between the $billions of potential investment capital and SME businesses that are capital starved and face challenges in traditional financial markets to access much needed growth credit.

Based in the UAE and since January 2024, our pipeline has been steadily growing, in the UAE, Egypt and Kenya.  CXDA has an ambitious roadmap to develop liquid markets for SME Finance in the Middle East and Africa. Our current pipeline includes Coca Cola, DMCC, Afreximbank, and Emirates Development Bank.