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Operation Manager Soft Services

ContrackFM
Cairo, Egypt
Posted 2 years ago
178Applicants for1 open position
  • 28Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Directs and ensure that all housekeeping services in terms of the contractual agreement in place between Contrack FM and the client are provided, within specific Key Performance Areas.  
  • Organize service teams to provide the services in the most cost effective and efficient manner.  
  • Assist the Housekeeping Services Manager and the Project Leaders to provide presentations on expansion of scope of services to the client, and or full presentations to new potential clients  
  • Assist the Facility Manager to ensure compliance to agreed service level agreements with the customer base and help the project leaders on improvements and adjustments to procedures, processes and techniques to the housekeeping department  
  • Ensure that the best services possible is provided to clients by the application of physical monitoring techniques  
  • Regular physical and comprehensive inspections  
  • Communicate thoroughly and at a high level with immediate superiors, the client and all other staff involved with the buildings under management  
  • Provide direct on the job training to subordinates as necessary  
  • Company policies, codes, and practices  
  • Interface with corporate structures.  

Job Requirements

  • Bachelor’s degree in Tourism & Hotel's or relevant education 
  • 7+ years of experiences in the same filed  
  • Forward Thinking - Business Acumen- Internal & External Networking - Team Empowerment & Development - 
  • Customer Centricity  

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