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Job Description
- Adhering to financial laws on the regulation of debt collection.
- To recommend suitable debt recovery methods, including pre-legal, legal
- Create plans and strategies for collecting debts amicably or via legal debt settlement.
- Contact and communicate effectively with debtors by phone, emails to negotiate and implement debt recovery plans.
- Collect outstanding debts from clients and achieve collection target set
- Analyze the collection portfolio regularly and monitor the collection progress
- Recommend cases suitable for Legal debt Settlement
- Communicate with our clients to explain the addition value of Legal debt settlement
- Achieve the Legal debt Settlement Targets
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible, to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
- Must have At Least 2:3 Years Experienced
Job Requirements
- Bachelor’s degree of Law.
- Minimum of 2 years’ experience in debt recovery or legal recovery
- Proven experience as debt collector
- Experience in working with financial targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- Self-motivated and have the passion to learn and work
