Job Details
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Job Description
- Manage large amounts of inbound and outbound calls promptly
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in an understandable way
- Be eager to improve your knowledge and performance level
- Meet personal/team targets
Job Requirements
- Graduates only
- Males only
- Fluent English Speakers is A Must
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Days off : Rotational
Working hours : Rotational
