Job Details
Skills And Tools:
Job Description
We are recruiting for our client multiannual manufacturing company in Egypt ,manufacturer of home and personal care products.
Responsibilities
- Get monthly POs from customers.
- Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
- Manages activities throughout the order fulfillment and transportation cycle to make sure that established deadlines are met.
- Create sales orders through SAP for the order received from customers on daily basis, and to follow up on the loading plan with the WH team.
- Handle any returned goods and analyze the route cause.
- Issue the invoices to customers vs the loaded QTYs throw the E-Invoicing portal.
- Create/share sales closing reports with the customers/management on monthly basis.
- Follow up on complaints from customers.
- Maintain the pricing condition in SAP for all finished products.
- Makes sure warehouse capacity is kept at optimal levels.
- Interact with third-party logistics service providers if needed.
- Maintain communication with warehouse staff to ensure proper working order.
- Assist customers with inquiries and/or complaints.
Work environment :
- Work Location : Industrial Zone ,6 of October city
- No transportation ( the salary will including the transportation allowance )
- Working hours : From 8 am to 5 pm
- Days off : Friday & Saturday
Job Requirements
- From 2 -5 years of professional experience as customer service Supply chain or logistics.
- Excellent English Language skills; both spoken and written
- Customer orientation and ability to adapt/respond to different types of characters.
- Able to promptly answer support-related emails, phone calls, and online meetings.
- 6th of October or Giza government resident is a must
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