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Job Description
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
- Greet and welcome guests.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages etc. and distribute them.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs.
- Take up other duties as assigned (travel arrangements, schedules etc.).
Job Requirements
- Proven experience as front desk representative, agent or relevant position.
- Familiarity with office machines (e.g. fax, printer etc.).
- Knowledge of office management and basic bookkeeping.
- Excellent in English (oral and written).
- Excellent knowledge of MS Office (especially Excel and Word).
- Highly presentable.
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.
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