Senior Business Analyst

External Responsibilities:

• Plan for future activities with clients, and complying with project timelines and stakeholder availability.
• Conduct client meetings, document business and solution requirements, and perform gap analysis.
• Ability to manage multiple projects with the help of other business analysts.
• Should be able to resolve conflicting requirements and help to conclude to agreed project scope.
• Contribute to the Product enhancement as functional product expert.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Understands Business requirements, data challenges, and identifies business needs.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
• Manages client expectations effectively.
• Participate in and document current-state, future-state assessments, workflows and processes
• Analyze, document and track requirements (using requirements traceability matrix).
• Building and maintaining strategic relationships with key stakeholders.
• Stay current with customer needs and strategies.
• Ability to analyze regulatory documents and circulars, to extract relevant requirements.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Create business requirements document, software specifications document.
• Convey BA information packages to client and seek approvals according to project’s governance plan.
• Supervise UAT with client: guide client on how UAT scenarios are developed; ensure that testing is conducted according to plan.
• Document and manage change requests with the clients during the execution phase, according to project’s governance plan.
• Leads training sessions actively with client.

Internal Responsibilities:

• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs.
• Support and align efforts to meet customer and business needs.
• Understands the components of running successful projects.
• Identifies critical issues with ease.
• Able to classify issues according to urgency and severity.
• Leads testing and business analysis activity.
• Knowledge transfer to Training Consultants
• Work with the QA team to ensure the testing is in line with the requirements.
• Work as a team member, execute tasks assigned.
• Requirements review for implemented solutions
• Troubleshoot and help in solving implementation issues during the post-Go Live support period.