Job Details
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Job Description
- Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Inform customer of deals and promotions…etc
Job Requirements
- Excellent in English speaking and writing
- Capable to work under pressure and willing to work with flexible work schedule
- Skilled in communication and good at handing with problems.
- Self-motivated, results-driven, professional and efficient.
- Internet-related or sales work experience is preferred
- Bachelor degree
