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Job Description
- Installing and configuring all computerized hardware operating systems and applications.
- Monitoring and maintaining software systems and networks.
- Taking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
- Replacing parts as required.
- Providing support, including procedural documentation and relevant reports.
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time;
- Testing and evaluating new technology;
- Software distribution updates, scripting, testing and support.
- Configuring, Managing and Troubleshooting policies and rules.
- Configuring, Managing and Troubleshooting wired and wireless network.
- Configuring, Managing and Troubleshooting security.
- Implementing, Managing and Troubleshooting network protocols and services.
- Implementing, Managing and Troubleshooting hardware devices and drivers.
- Network installation and support: Perform installations of routers, switches, & patch panels.
- Create Electronic mail, groups, rules and policies.
- Routine troubleshooting of server and escalate to higher level in accordance with procedures.
- Implement backups of servers following standard backup procedures.
- Installing and configuring all computerized hardware operating systems and applications;
- Monitoring and maintaining software systems and networks.
- Taking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
- Replacing parts as required.
- Providing support, including procedural documentation and relevant reports.
- Supporting the roll-out of new applications.
- Setting up new users' accounts and profiles and dealing with password issues.
- Working continuously on a task until completion.
- Prioritizing and managing many open cases at one time.
- Testing and evaluating new technology.
- Software distribution updates, scripting, testing and support.
- Configuring, Managing and Troubleshooting policies and rules.
- Configuring, Managing and Troubleshooting wired and wireless network.
- Configuring, Managing and Troubleshooting security.
- Implementing, Managing and Troubleshooting network protocols and services.
- Implementing, Managing and Troubleshooting hardware devices and drivers.
- Network installation and support: Perform installations of routers, switches, & patch panels.
- Create Electronic mail, groups, rules and policies.
- Routine troubleshooting of server and escalate to higher level in accordance with procedures.
- Implement backups of servers following standard backup procedures.
Job Requirements
- Bachelor's degree in Computer Science or related field.
- Knowledge of planning, coordination, and execution of business functions, resource allocation.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Proficient in database programming and software installation.
- Attention to detail.
- Good problem-solving skills.
- Experience on computer hardware, software, and local area networks
- Experience on Windows 7, Windows 8, 10
- Experience on Windows Server 2012.
- Experience on Firewall Sophos .
- Experience with once of backup solution ( acronis - veeam ) or other
- Experience with Office 365, Microsoft office . (Outlook – word – excel – power point)
- Outlook Configure and backup (pop3 , imap , exchange) and mange contacts .
- 2 years hands-on experience with Active Directory and AD infrastructure - managing, configuring and troubleshooting.
- Install, service, and maintain CCTV
- Experience with Managing Email Hosting.
- Handled printers.
- Handled projectors and monitors.
