CAFM Helpdesk Coordinator - Arabic Speaker

Job Summary

The Facilities Management Coordinator  is responsible for overall facility management coordination and maintain all the documentation related to Facilities Management.  This position will be working with vendors and facility management personnel while overseeing general facilities maintenance.

Job Responsibilities 1

1. Provides assistance in the day to day running of a facilities management contract
2. Assists in the coordination of a multicultural workforce across the contract including MEP, Cleaning and Security personnel
3. Ensures service levels are met in accordance with the contract
4. Liaises with the client on all matters providing a high level of customer service at all times
5. Ensures all filing (electronic and paper) is up to date
6. Manages and supports the Site Coordinator function to ensure alignment of information and implementation.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

• Facilities Management experience in both hard and soft services.

• Experience in the CAFM system is mandatory

• Have excellent written and spoken English and Arabic.

• Microsoft Office including Excel, Outlook, Word, and PowerPoint

• Knowledge of Building management and Facility and Maintenance operations.

• SAP familiarity preferred

• Experience working with vendors/contractors

• ERP knowledge preferably SAP functional skills is a requirement to be successful in this role.

Job Experience

3 years of experience of on the job experience in similar roles.

Competencies
Collaboration
Accountability
Resilience
Quality
Leadership
Project Coordination L2
Ad Hoc Reporting L2
Building Maintenance L2
Safety Management L2
Contractor Management L2


Education
Bachelor's Degree in any related field