Job Details
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Job Description
Reports directly to: Business Development Manager
Responsibilities
- Develop relationships with current and prospective buyers
- Acquire a thorough understanding of key customer needs and market requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust in a timely manner
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account
metrics - Maintain pipeline in CRM system, tracking interactions with prospects and customers
- Recruiting new active buyers as per KPIs
- Achieve the required sales target (Daily/Weekly/Monthly)
KPIs:
- NMV (Net Merchandise value)
- GP
- Customer Lifetime Value (CLV)
- Repeat Purchase Rate (RPR)
- Purchase Frequency
Job Requirements
- 2 to 4 years of experience of FMCG B2B Field Sales Exec
- Expert knowledge on FMCG brands & Market Dynamics
- Experience of working with Class A, B &C retailers & brands.
- Demonstrate selling value to key stakeholders within Buyers
- Meet and exceed monthly, quarterly, and annual targets
- Previous experience with a top FMCG B2B company is an advantage
- Travel to customer sites as appropriate as job requires continuous market visits
Core Competencies:
- Working Strategically
- Customer Orientation
- Internal Management
- Agility
- Creativity and Innovation
- Leading and Developing Others
Technical competency level
- Basic technical know-how to operate under supervision in this skill area
- Intermediate technical know-how to operate independently in this skill area.
- Advanced technical know-how to analyze complex problems and to develop innovative solutions in this skill area
- Expert technical know-how to serve as a key resource on technical problems and solutions related to
organizational strategy.