Call Center Agent-Fixed shift
Giza, Egyptposted 1 year ago170Applicants for1 open position
- 36Viewed
- 7In Consideration
- 0Not Selected
Job Details
Experience Needed:
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Job Description
Responsibilities:
- Receive inbound calls.
- Saying the welcome message.
- Briefing company's' products and services.
- Follow up on existing customers’ files.
- Recording new customer leads on Customer Relationship Management (CRM) system.
- Responsible for distributing the customer leads on sales team.
- Responsible for making outbound calls and sending SMS of announcements after concerned departments approvals.
- Responsible for monitoring company's social media pages and reporting any problems.
Job Requirements
Qualifications:
- University degree.
- Familiar with internet browsing.
- Good computer skills (excel - word).
- 2-4 years of experience.
