Ticketing Agent
SolyMaro -
Mohandessin, Giza
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Handle ticketing operations and reservations using Amadeus and other travel systems.
- Assist clients with travel inquiries, bookings, and itinerary planning.
- Provide exceptional customer service to ensure client satisfaction and loyalty.
- Maintain up-to-date knowledge of airline policies, fare rules, and travel regulations.
- Monitor and manage bookings, ensuring accuracy and compliance with client requests.
- Collaborate with team members to provide seamless travel solutions.
- Resolve customer issues or concerns efficiently and professionally.
The job is open for Giza and Alexandria residents
Job Requirements
- Experience: 2-5 years in the travel and ticketing industry.
- System Expertise: Proficiency in Amadeus and other ticketing systems is essential.
- Customer Service Skills: Strong communication and interpersonal abilities.
- Attention to Detail: Exceptional organizational skills with a focus on accuracy.
- Knowledge of Industry Standards: Familiarity with travel regulations, fare structures, and airline policies.
- Education: Bachelor’s degree or equivalent in a related field is preferred.
