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Job Description
Responsibilities:
- Confirm and analyze insurance patients' data against submitted documentation to avoid confusion, fraud, or claim rejection.
- Act as the primary point of contact for all insurance approval requests for both internal and external patients.
- Resolve issues related to rejected or pending approvals to ensure timely service delivery.
- Verify patient insurance policy eligibility and ensure coverage for required treatments, hospital stays, or surgical procedures to minimize the risk of rejections.
- Review all patient requests related to medical services, pharmaceuticals, diagnostics, and RMI.
- Confirm that the requested services are covered under the patient’s insurance policy.
- Prepare working papers, conduct data analysis, and compile results to support findings and inform recommendations
- Upload and maintain the “Table of Benefits” for both inpatients and outpatients in the hospital system.
- Ensure accuracy in patient deductibles, approval limits, service inclusions/exclusions, and that all contracts and policies are correctly mapped to applicable pricing.
- Review and submit insurance approval requests promptly.
- Communicate with insurance companies to obtain approvals and actively follow up on all pending requests.
- Collaborate with insurance companies and hospital staff during emergency cases to ensure immediate patient service.
- Secure necessary approvals within the allowable time frame after patient admission.
Job Requirements
- Bachelor's degree in a related business field (non-medical).
- Minimum of 1 year of experience in insurance approvals, preferably within a hospital setting.
- Previous experience in the health insurance industry is highly preferred.
- Strong verbal and written communication skills.
- Proven ability to work collaboratively in a fast-paced healthcare environment.