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Job Description
- Monitor and respond quickly to incoming requests related to IT issues.
- Maintain computer systems and act as support if any system goes down.
- Responsible for PCs, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc…).
- Maintain user PCs, including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Can work remotely to assist all the related it troubleshooting requests.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
- Maintaining the stability of the network and facilitating work for users.
- Maintaining the security of the communication network through "antivirus" programs to deal with any viruses or "hackers" from breaking into the company's internal network.
Job Requirements
- Excellent communication skills.
- Customer-oriented.
- BSc/BA in IT, Computer Science, or relevant field.