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IT Help Desk Specialist

Knoz Elhekma Company
Nasr City, Cairo
Posted 2 years ago
355Applicants for1 open position
  • 115Viewed
  • 18In Consideration
  • 58Not Selected
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Job Details

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Job Description

  • Monitor and respond quickly to incoming requests related to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Responsible for PCs, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc…).
  • Maintain user PCs, including upgrades and configuration as needed.
  • Assist with onboarding of new users.
  • Can work remotely to assist all the related it troubleshooting requests. 
  • Keep inventory of all equipment, software, and license users.
  • Install, configure, and upgrade PC software.
  • Maintaining the stability of the network and facilitating work for users.
  • Maintaining the security of the communication network through "antivirus" programs to deal with any viruses or "hackers" from breaking into the company's internal network.

Job Requirements

  • Excellent communication skills.
  • Customer-oriented.
  • BSc/BA in IT, Computer Science, or relevant field.

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