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Floor Manager

Razaz Group
New Cairo, Cairo

Floor Manager

New Cairo, CairoPosted 5 days ago
39Applicants for1 open position
  • 6Viewed
  • 4In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Defining and implementing front desk objectives and procedures.
  • Hiring and training staff and managing the shift schedules.
  • Tending to guests' complaints and questions and providing exceptional customer service.
  • Ensuring that the front desk and reception area is kept clean and organized.
  • Maintaining front desk office supplies and equipment.
  • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
  • Conducting performance reviews with the front desk staff.
  • Generating reports and feedback for presentation to the general manager.
  • Performing administrative duties such as filing and updating records, among others, as needed.

Job Requirements

  • Bachelor's degree in Business Administration or any related field.
  • Experience as Reception Manager min. 3 years.
  • Good English written and spoken.
  • Presentable.
  • Knowledge of  all Microsoft Programs, Mostly Excel.
  • Working hours from 12-9 PM.

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