Job Details
Skills And Tools:
Job Description
Data entry specialist
at TheCloudReference (TCR)
Would you like to work at a fast-growing start-up where you are guaranteed to show a steep learning curve and work in an informal, but above all professional team? Gain valuable experience in both commerce and tech? Then TheCloudReference is where you want to be!
We are working for a client in the business of online marketplaces. We are looking for a Data Specialist who will connect our clients’ systems of new customers to our tech stack as smoothly and quickly as possible by using ready-built plugins. Once connected, you place our customers' products on more than 45 online marketplaces and make sure that the data mapping is done correctly and, if necessary, contact marketplace account managers to solve the necessary connection problems.
Objectives of this role
- After the sales team signed a client, you will supervise the tech onboarding process.
- The process usually starts by connecting the system of the customer to our tech stack.
- You will keep a close eye on whether everything runs smoothly and you check, for example, whether the orders end up properly in the customer's CMS or ERP system.
- Once up and running, you assist the customers with troubleshooting.
- We are continuously improving processes, customer information, and software. You proactively give your input to realize these improvements.
Responsibilities
- Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing work flow, and communicating progress to client team members and clients.
- You coordinate and monitor the integration process.
- Conducting post-implementation audits to ensure that all changes have been implemented successfully and that the software is being used effectively
- Developing and executing project plans to ensure that all implementation phases are completed on time and within budget
- Communicating with company members and marketplace account managers to identify and resolve issues throughout the implementation process
- Reviewing project plans, meeting minutes, and other documentation to ensure that all tasks have been completed according to plan
Job Requirements
Qualifications
- You are familiar with data formats, Excel and have a strong affinity with technology
- Being able to code is not a necessity.
- You have a proficient level of English, French is a plus
- You work in a structured way and can manage several large projects at the same time
- You are a self-starter with initiative and a sense of responsibility
- You get energy from continuously improving the integration process and the customer experience
