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Job Description
- Oversee all technologies, operations and evaluate them according to established goals.
- Advise & establish IT policies and systems to support the implementation of strategies set by upper management.
- Analyze the business requirements of all departments to determine their technology needs.
- Purchase efficient and cost-effective technological equipment and software.
- Inspect the use of technological equipment and software to ensure functionality and efficiency.
- Identify the need for upgrades, configurations or new systems and report to upper management.
- Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance.
- Control budget and report on expenditure.
- Assist in building relationships with vendors and creating cost-efficient contracts.
- Oversees procurement of software and hardware and management of IT assets and inventory.
- Providing the technical consultation regarding the purchasing proposals, sustaining and renewing suppliers' contracts.
- Actively monitors budget and evaluates expenditures on a regular basis. Initiates recommendations to ensure department is operating within budget.
- Job located in Alexandria.
Job Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years solid experience.
- Experience in IT fields, Managing Service desk and Technical support and network solution.
- Customer and End-user Oriented
- Service Delivery Excellence and SLA Compliance
- Strong Communication skills
- Problem solving and troubleshooting skills
- Specific Designations, Certifications, Licenses
- ITIL, CISCO & MICROSOFT Certifications
- Very Good command of English language.
