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Job Description
- Assist the Department Manager in developing the annual manpower plan in line with operational needs.
- Turn operational plans into detailed implementation schedules to meet required standards.
- Participate in identifying manpower, tools, and material requirements.
- Receive supplies and furniture from vendors, distribute them as needed, and monitor usage to ensure proper and efficient consumption.
- Coordinate with the warehouse to monitor the quality of supplies, consumption levels, stock balances, and issue material release orders.
- Monitor the stock of cleaning supplies and report shortages to avoid any disruption in operations.
- Implement the housekeeping work schedule as planned.
- Develop detailed cleaning checklists for each area (indoor and outdoor) in coordination with supervisors and ensure their proper use.
- Supervise the work of supervisors to ensure adherence to company policies and procedures.
- Conduct regular inspections across all areas to ensure cleanliness standards are maintained.
- Ensure optimal use of cleaning materials and equipment; investigate any cases of damage or misuse.
- Report equipment malfunctions and ensure timely maintenance and repair.
- Assist the Department Manager in developing contingency plans to address operational challenges.
- Investigate complaints related to service quality or equipment performance and resolve them within authority limits or escalate to management when necessary.
- Prepare reports on variances in material consumption rates and recommend corrective actions.
- Prepare and submit required periodic reports to the direct manager.
- Follow up on the completion of performance appraisals and objective-setting on time, ensuring all related documents are signed and submitted to the HR office.
- Continuously enhance staff performance and customer satisfaction through coaching and skill development.
- Train new employees on company policies, procedures, and practical job tasks.
- Evaluate the performance of cleaning staff and supervisors regularly.
- Ensure all department staff comply with uniform and personal hygiene standards.
- Ensure full compliance with occupational health and safety regulations.
- Act as the Department Manager in their absence.
- Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.
Job Requirements
- Adhere to the company’s determined and declared working hours.
- Maintain and respect the confidentiality of the workplace.
- Demonstrate the behaviors that reflect WD’s Core Values: Passion- Integrity- Fairness- Continuous Development- Team Work- Customer Service- Ownership- Contribution.
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