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Job Description
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Responsibilities:
- Generating leads
- Contacting potential or existing customers to inform them about a product or service using scripts
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Helping determine pricing schedules for quotes, promotions, and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Maintaining client records.
- Answering client questions about credit terms, products, prices, and availability.
Job Requirements
- Bachelor’s degree in business, marketing, economics, or related field.
- A minimum of 2 years experience in the telesales field.
- Understanding of the sales process and dynamics.
- A commitment to excellent customer service.
- Excellent written and verbal communication skills. (English and Arabic)
- Superb interpersonal skills, including the ability to quickly build rapport with customers
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Extensive knowledge of CRM systems
- Competency in Microsoft applications including word and excel.
- Able to work comfortably in a fast paced environment.
- Willingness to face the challenges of a startup company
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