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Technical Support Engineer

Afaqy
Nasr City, Cairo
Posted 11 months ago
91Applicants for1 open position
  • 15Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Responsibilities:

  • Testing and configuring GPS devices remotely
  • System administrator duties as create users accounts , profiles, notification and other clients requirements.
  • Provide on phone assistance to the technicians during installation and maintenance.
  • Create system reports of devices/clients issues as per customer requirements.
  • Prioritizing and managing many open cases at one time
  • Providing support, including procedural documentation and relevant reports
  • Managing devices on clients account.
  • Supporting the roll-out of new applications

Job Requirements

  • Bachelor degree in IT or any other related field
  • Good verbal communication skills
  • Experience: 2 Years related
  • Good command of English
  • Ability to work with team members
  • Good knowledge (IT Field & Hardware)

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