Housekeeping Supervision:

• Lead and supervise housekeeping staff to ensure daily cleaning tasks are completed to a high standard.
• Assign daily duties to supervisors’ team members and ensure all work is completed on time and according to company guidelines.
• Monitor staff performance and provide training to maintain consistency and quality in housekeeping services.

Daily Operations:

• Oversee the cleanliness and maintenance of all rooms, common areas, and facilities.
• Ensure proper cleaning equipment, supplies, and chemicals are available and used safely.
• Conduct regular inspections of areas to ensure cleanliness and maintenance standards are consistently met.

Team Coordination:

• Organize supervisors & housekeeping staff schedules to ensure coverage for daily cleaning and maintenance needs.
• Coordinate with other departments (e.g., online, maintenance) to address guest needs and resolve issues.
• Foster a positive, team-oriented work environment that promotes excellent customer service and efficiency.

Quality Control and Standards:

• Ensure that supervisors and maintenance technicians ‘standards meet company and regulatory requirements.
• Perform regular quality checks and provide feedback to staff to maintain cleanliness and maintenance standards.
• Address any customer complaints or feedback related to cleanliness to online to resolve issues promptly.
• Review and submit all related and needed cleaning and maintenance reports on the agreed time

Inventory and Supplies Management:

• Monitor and manage housekeeping supplies, including linens, cleaning products, and equipment.
• Ensure that inventory levels are maintained, and orders are placed as needed.
• Ensure proper storage and handling of cleaning supplies, equipment and any related maintenance.