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Medical-Call Center Agent

Maadi, Cairo
Posted 3 years ago
279Applicants for1 open position
  • 215Viewed
  • 59In Consideration
  • 103Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handling and initiating Customers reservations in order to increase both sales for visiting and Exclusive Doctors- and customer satisfaction.
  • Post discharge, follow up with INP customers after discharge for booking any service regarding to their case
  • Chronic cases, follow up by diagnosis in chronic cases to book any service regarding to their case
  • Cross Selling, services' promotion in medical way Implement the technical specifications, productivity, quality, and customer-service standards.
  • Build an outstanding service experience through good understanding of clinic operations and procedures.
  • Establish an effective communication between him/ her and his / her peers in order to accomplish the Departments goals.

Job Requirements

  • Bachelor's Degree in Medicine or Dental or pharmacy.
  • Fresh graduates are welcomed.
  • Excellent communication skills
  • Excellent negotiation skills

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