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Operations Officer

Snapology of Egypt - New Cairo, Cairo

Operations Officer

Snapology of Egypt - New Cairo, CairoPosted 26 days ago
75Applicants for1 open position
  • 38Viewed
  • 10In Consideration
  • 24Not Selected

Job Details

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Job Description

SUMMARY

  • The Operations Officer  is responsible for aiding the Operations Manager in hiring, training, coaching and managing Snapology’s staff. 
  • The Operations Officer will work directly with the teaching staff and the Owner/Operator to improve on the quality of education provided at Snapology. 
  • This includes ensuring that programs are delivered to students in a fun, structured and educational manner. 
  • The Operations Manager may also be asked to teach or observe classes when needed. 
  • The Operations Manager will coordinate with the Owner/Operator to develop and implement special projects as needed.

 

Job Requirements

PRIMARY RESPONSIBILITIES

  • Coordinate with the Owner/Operator to interview & hire employees
  • Maintain and improve Snapology Training & Orientation Program Policies, Procedures and Guidelines as needed
  • Ensure all employees are trained properly upon initial hire
  • Ensure teachers are properly trained for each program prior to commencement of each class
  • Coach and develop staff by administering praise and constructive criticism
  • Observe and evaluate staff performance using evaluation documents (goal: 1 review per employee each 6 months)
  • Maintain Class Packs, Teacher Packs and other Classroom Supplies
  • Ensure teachers have proper equipment and materials for each program prior to commencement of each class
  • Teach or observe new classes and conduct mock classes to evaluate programs and gather feedback
  • Evaluate feedback from employees and provide relevant feedback to Owner/Operator
  • Seek feedback and create a positive climate for teachers to provide feedback on curriculum and classroom experiences
  • Coordinate with Management on curriculum and other relevant topics
  • Teach or observe new classes and conduct mock classes to evaluate programs and gather feedback
  • Teach or observe classes as requested by Management
  • Develop and maintain the employee schedule
  • Maintain teacher clearances
  • Complete special projects as assigned by Owner/Operator

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