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call center (pharmacy)

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6th of October, Giza
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call center (pharmacy)

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6th of October, Giza
Posted 15 hours ago
8Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • ● Respond promptly and professionally to inbound and outbound calls from pharmacy customers, patients, and healthcare providers.
  • ● Provide accurate information regarding medication availability, prescription status, and pharmacy services.
  • ● Assist customers with placing orders, refilling prescriptions, and resolving inquiries or issues related to pharmaceutical products.
  • ● Document all customer interactions and transactions in the CRM system with attention to detail and confidentiality.
  • ● Coordinate with pharmacists and healthcare professionals to ensure accurate communication and timely resolution of customer needs.
  • ● Follow up with customers to confirm order status, delivery timelines, and satisfaction with services

Job Requirements

1-2 years of experience in a call center, customer service, or pharmacy-related role.

Grad from Pharmacy 

 Proficiency in using CRM systems, call center software, and Microsoft Office applications.

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