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Job Description
- Providing technical support to teams within the organization
- Assisting with systems integrations, migration, and implementation
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Developing reports for teams across the business
- Delivering regular and customized training to teams within the business
Job Requirements
- Possessing specialist knowledge of operating systems, devices, applications and software
- Have a Bachelor’s degree in Computer Science or a related field.
- Have experience in database administration
- Have 2-3 work experience in ERP system implementation
- Preferred who has worked with Aesthetic centers or medical sectors
- Working knowledge of SQL Databases & basic network configuration.
- Working Knowledge of IT Hardware and Software.
- Ability to learn and master employer-specific software.
- Complex problem-solving.
- Written and verbal communication skills.
- Ability to diagnose & address application issues.
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