Customer Support Representative
Rology -
Maadi, CairoPosted 1 year ago33Applicants for1 open position
- 26Viewed
- 1In Consideration
- 11Not Selected
Job Details
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Job Description
- Receiving Chats and Requests from the clients, address their concerns/ complaints and maintains the client's satisfaction.
- Maintains continuity of work operations by documenting and communicating needed actions to management.
- Follow appropriate responses to customers' issues and work quickly to resolve them as per the processes in place and reply properly to customers.
- Refer advanced cases to the next level for resolution.
Job Requirements
- Excellent written and verbal communication skills “English” is a must.
- Ability to manage multiple tasks .
- Males preferred
- Experience in Customer Care is preferable
- Customer-oriented, initiator, and fast actor.
- Negotiation Skills.
