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Job Description
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone or via remote access.
- Diagnose issues with computer software, peripherals, and hardware.
- Run software diagnostic tools and physically inspecting hardware systems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Job Requirements
- Males Only
- Excellent communication skills
- Good understanding of computer systems, mobile devices and other tech products
- Proven experience as a help desk technician or other customer support role
- Good written and verbal communication.
- Customer-oriented and cool-tempered