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Export Sales Support Specialist

GLC
Obour City, Cairo
Posted 10 months ago
84Applicants for1 open position
  • 41Viewed
  • 11In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Liaise with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Job Requirements

  • Proven work experience as a Sales support specialist or Sales support associate
  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • BS degree in commerce or associates degree in relevant field a plus

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JobsCustomer Service/SupportExport Sales Support Specialist